At Riana Wearz, we are committed to delivering your fashion accessories and athletic wear safely and on time. This Shipping Policy explains our delivery process and timelines.
Shipping Locations
- We ship orders worldwide.
- Delivery availability may vary depending on your region and local courier services.
Processing Time
- Orders are processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
Delivery Time
- Delivery times vary by location. Standard delivery generally takes 7–21 business days depending on your country and local postal services.
- Delays caused by customs clearance, courier operations, or unforeseen events are beyond our control.
Shipping Costs
- Shipping costs will be calculated and displayed at checkout (if applicable).
- Promotional offers may include free or discounted shipping for selected orders.
Cash on Delivery
- Riana Wearz only accepts cash on delivery as the payment method.
- Please ensure someone is available to make payment upon delivery.
- If payment is not made at the time of delivery, the order will be returned and considered canceled.
Order Tracking
- Once your order is shipped, you will receive tracking information via email (where available).
- Tracking availability depends on the courier and your delivery location.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the customer, or refusal to pay upon delivery, the order will be canceled. Repeat incidents may affect your ability to place future orders.
Damaged or Missing Items
If your package arrives damaged or with missing items, please contact us within 48 hours of delivery at account@rianawearz.com with your order details and photos of the package.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Email: [email protected]